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Privacy Use Statement

Privacy Use Statement

Purpose of this Policy
The purpose of this Policy is to provide information about Spiral Binding Company, Inc’s ("Spiral") practices concerning the collection, use and disclosure of personal information.

Information Collection and Use
Spiral is the owner of the information collected on spiralbinding.com. We will not sell or share this information to others in ways different from what is disclosed in this statement. We collect information from our users several places on our Website.

Personal Information
At any time you may visit Our Websites without identifying yourself or revealing any personal information. For visitors who do not sign on to Our Websites, Our Websites' server does not collect information regarding the e-mail address. We do not have access to personally identifiable information related to visitors, unless they have a sign on account. Not all of Our Websites offer sign on account features. We place cookies on visitors' hard drives to collect aggregate generic information about the number of visitors to Our Websites and pages viewed. This information is used for analysis of traffic at Our Website.

To do internal research and to better understand and serve our customers, we automatically track certain information about your behavior on Our Websites. Information collected may include the URL address you visited just before coming to Our Websites, the URL you leave one of Our Websites to visit, your type of browser and your IP address. The data is reviewed and analyzed on a collective basis and will not be linked to the identity of any individual person.
However, there may be times we will need information from you. For example, when you order for the first time from Our Websites, we will ask you to create a registration profile for your account with information such as your name, phone number and email address. Customers new to SPIRAL BINDING COMPANY, INC will also be asked for billing and shipping addresses, credit information and certain other information. This information is used to fulfill your request for products and services, to contact you about specials and new products, and to provide a more efficient and personalized experience on Our Websites. Our intention is to make it apparent when we are collecting personal information from you on the web. At any time you may visit Our Websites without identifying yourself or revealing any personal information. However, there may be times we will need information from you. For example, when you register a warranty on one of Our Websites with a sign on account feature, we will ask you for your name, phone number and email address. This information is used for our warranty records and to contact you about specials and new products. Our intention is to make it apparent when we are collecting personal information from you on the web. You can always choose not to provide information, even though it may be necessary to make a purchase or take advantage of features found on one or more of Our Websites.
The following information is not considered personal information for purposes of this Policy: the name, title, business address, and telephone number of an employee of any organization.

Amendments to Personal Information

At your request, you will be given access to your personal information and you will be given an opportunity to amend any inaccuracies contained in the personal information. In order to request access and/or an opportunity to amend, please contact an office of SPIRAL BINDING COMPANY, INC at:

webadmin@spiralbinding.com

Cookies
A cookie is a piece of data sent from a website to your browser and stored on your hard drive for future reference. We use cookies to store information previously provided by you to one of Our Websites, so that you do not need to re-enter this information each time you shop with us. If you reject the cookie, you may still use Our Websites. However, since cookies also enable us to track your interests to enhance the experience on Our Website, rejection of the cookie can take away from Our Websites' performance.

Companies advertising on Our Websites may also use cookies. We have no access to or control over these cookies. Similarly, advertisers have no access to the information stored on our cookies.

Sharing
SPIRAL BINDING COMPANY, INC will send personally identifiable information about you to other companies or people when at least one of the following conditions is met.

  • When we need to share your information to provide the product or service you have requested. For example, we use an outside shipping company to ship orders, and a credit card processing company to bill users for goods and services. These companies do not share, store or use personally identifiable information for any secondary purposes.
  • When we respond to subpoenas, court orders or legal process or requests from law enforcement officials, national security officials, or for the maintenance of historical records. SPIRAL BINDING COMPANY, INC’s will disclose personal information when we believe it is appropriate to do so to comply with law.
  • SPIRAL BINDING COMPANY, INC will disclose personal information when we believe it is appropriate to do so to protect the rights, property, or safety of SPIRAL BINDING COMPANY, INC or other persons.
  • When we have your oral or written consent to share the information. We make seek your consent in the future to disclose information for other purposes.

We may share aggregated demographic information with our partners and advertisers. This information will not be linked to the identity of any individual person.

Links

Our Websites contain hyperlinks to other websites maintained by third parties. This Policy does not apply to any such websites. SPIRAL BINDING COMPANY, INC is not responsible for the privacy practices of these other websites or the way such other websites manage personal information. We encourage you to be aware when you leave Our Website and to read the privacy statements of every web site that collects personally identifiable information.

Security/Control of Your Information

Your registration profile information on Our Websites is password protected for your privacy and security. If your personally identifiable information changes (such as your telephone number), we will try to provide a way to efficiently correct or update your personal registration profile data provided to us. You have the ability to verify or change certain information yourself through the "My Account" section once logged in. For your added security, however, certain information may only be changed by a call to Web Services Department 1.800.631.3572 ext 1279. If you no longer desire our services, you may call Customer Service at 1.800.631.3572 and have your personal registration profile information removed from our database. (For Canada customers, 1.800.361.9685).

You should protect against unauthorized access to your computer and to your password. SPIRAL BINDING COMPANY, INC is not responsible for any disclosure of personal information resulting from your failure to take adequate precautions.

When we request sensitive information from you at checkout such as credit card number, that information is SSL encrypted by Verisign's 40-bit secure server software so that it is protected from interception and hacking as it travels over the Internet. If you request that SPIRAL BINDING COMPANY, INC to store your credit card number for use in future transactions, credit card information will be stored in SPIRAL BINDING COMPANY, INC’s database. In subsequent uses, only the last four digits of your card number will be displayed on screen for your verification.

We will make a sincere effort to respond to your requests to correct personal information inaccuracies efficiently.

Promotional Information
Registered Our Websites users will occasionally receive a newsletter or information on SPIRAL BINDING COMPANY, INC’s products, services and special promotions. Out of respect for your privacy we offer the option to not receive these types of communications. If you no longer wish to receive the newsletter or promotional materials from SPIRAL BINDING COMPANY, INC, you may opt-out of receiving these communications by clicking on the "SafeUnsubscribe" link on all of our promotional email. You may also email us at webadmin@spiralbinding.com and reference your username.

Personal information collected from Our Websites that have a sign on account feature that may be used for marketing purposes. At the point of personal information submission, you will be offered the opportunity to opt-out of receiving future marketing materials and promotions. If you wish to opt-out of receiving these promotions at a later date, you may contact Customer Service by phone at 1.800.631.3572 or by email at webadmin@spiralbinding.com

Business Transfers
In the event that SPIRAL BINDING COMPANY, INC, substantially all of its assets, or one of SPIRAL BINDING COMPANY, INC's business units are acquired, customer information will likely be one of the transferred assets.

Compliance
SPIRAL BINDING COMPANY, INC has complied with requirements of certain national and international laws and SPIRAL BINDING COMPANY, INC has appointed an individual who has responsibility for ensuring SPIRAL BINDING COMPANY, INC complies with its privacy obligations. That person can be reached by email at:

webadmin@spiralbinding.com

Notification of Changes; Conditions of Use
SPIRAL BINDING COMPANY, INC may change, amend or update this Privacy Policy upon prior notice posted on Our Websites. You should consult the Privacy Policy prior to each time you use Our Websites. If we make any changes that may substantially affect our use of your personal information, we will notify you through a prominent posting on Our Websites. If you do not agree with the changes, amendments or updates, you may request that your personal information be removed from our database as described above. If you choose to visit Our Websites, your visit and any dispute over privacy is governed by this Notice.