No returns and/or exchanges will be accepted if merchandise has been used or if original boxes are marked, written on, damaged, or have stickers on them.
No returns or exchanges will be accepted if merchandise was special-ordered to custom produced, including (but not limited to) custom size, custom color, custom printed, or custom-built supplies or equipment.
Requests made after 30 days will not be authorized.
Products shipped back without a valid return authorization number will not be processed.
No returns and/or exchanges will be accepted if the product is a board of any kind (including but not limited to whiteboards, chalkboards, bulletin boards, tack boards, display boards, and letter boards).
Large items/equipment that must be delivered oversize or by truck are non-returnable. Any damage to these items must be recorded on the bill of lading that is signed upon delivery.
No returns and/or exchanges will be accepted if the product is laminating film, laminating foils, and hot stamp foils are not able to be returned.